We endeavour to provide a fast turnaround on all orders. Further information can be found on the Shipping & Returns Page
Orders can be placed by post, E-mail or fax or via our online ordering system.
Payment may be made by cheque (Payable to "Piano Covers Online"), credit or debit card through our online payment solutions provided in conjunction with Paypal and NOCHEX.
Alternatively a monthly credit account can be established on receipt of suitable references.(For Trade Customers only). Overseas payments should be made by Paypal or NOCHEX in £Pounds Sterling, US Dollars or Euros Only.
Finally we can offer direct payment to our bank account using the BACS direct transfer system (Details upon request)
Our trade Terms are full payment within 14 days from receipt of goods. Consumer terms are full payment with order except in individually agreed circumstances. For schools and other educational establishments we are able to accept orders on a Purchase order basis. Ordering from us is deemed acceptance of these terms.
Please see the Shipping & Returns Page for further information
ILLUSTRATIONS AND DESCRIPTIONS
All pictures and descriptions are intended to be accurate representations. However, it may be necessary to make changes and substitutions due to circumstances beyond our control without notice.
In the event of a serious complaint regarding service or merchandise, an email or letter should be sent for the attention of the Customer Service Manager at the address on our contact pages. You have our assurance it will be investigated, and an explanation provided. We are committed to providing excellent customer service and will do our best to resolve any issue to the satisfaction of all parties.
Wherever possible we attempt to advertise our products at the most competitive price available. We do however retain the right to make alterations to the prices at any time. In the event of a clear error in pricing we also retain the right to advise the customer accordingly offering the opportunity to purchase at the correct price or to receive a refund in full.
Errors and Omissions Excluded